The Team at Bath Experts Talks About The Importance of Being Involved In The Local Community
How long has Bath Experts been in business?
Steve Woodward: Our business began operations in August of 2019 with our Indianapolis location. We expanded into Ohio with Cincinnati and Dayton locations in September of 2020, as well as Columbus in October of 2021. Our Ft Wayne location opened in March of 2022. Cleveland will be opening in September.
Jeff Worzala: We’re a 100% locally owned business in each one of our markets, and so we understand the importance of giving back where we can. We’ve tried to partner ourselves or participate in the communities that we live in.
Steve Woodward: Our main area of support is donating to children’s hospitals, both in Ohio and here, in Indy. We also sponsor all sorts of local little leagues and carnivals, fairs, 5Ks, fun runs. We participate in local events almost every single weekend, so just being a part of the community, if that makes sense.
Why do you think it’s important for Bath Experts to support the local community?
Jeff Worzala: We want to build a brand in the local communities that we’re a part of and it’s part of the culture too of having our employees be proud of the organization that they work for. Many times when we’re at different events, we’ll have customers come up to us and talk to us about their experience and how happy they were with their tub or shower project. As a company we love being accountable to those customers and homeowners in our community.
As Steve said, we’re constantly participating in the little town festivals and things like that. It helps us generate leads which is important to us, but it also shows that we are local supporters of these events as well because there’s a cost associated with being there and all that money in most cases goes back to the local community.
Why do you choose to donate to Riley Children’s Foundation and Cincinnati Children’s Hospital?
Jeff Worzala: Specifically the Children’s hospitals support everybody in the community, whether you’ve had a personal experience with them directly or indirectly. They’re well recognized and respected in the community and if we can provide a little bit of support each month, it just makes sense to have a partnership with them.
On a personal side, I do have a son that has been treated at Riley Children’s Hospital. The child life group was critical for us because they’re the team that works with patients while they’re getting treatment and focused on making their time a little bit more enjoyable. That’s the group that we’ve chosen to support here in Indianapolis and Cincinnati.
How often do you donate to these organizations?
Steve Woodward: We donate once a month to the children’s hospitals in Indianapolis and Cincinnati. Typically we send the check with a letter to them around halfway through the month. Our team just finished presenting our latest annual donation to Riley earlier this month, totalling $18,650 for the past year.
Jeff Worzala: If you think about how we donate to each one of those organizations, it’s a relatively small amount but it’s on every single project and it’s consistent every single month. And so that really builds over time.
Does Bath Experts have any donation milestones coming up?
Jeff Worzala: We just met with the Riley group in the last few weeks at their facility. We’ve surpassed $31,000 in donations to them lifetime since we started our program. As Steve said, Cincinnati is not quite as developed in terms of our relationship with them and giving back, but we’ve still passed $10,000 in donations to them and that will just continue to grow over time as well. As we establish ourselves in other markets, it’s going to be a similar program that we have in place.
Steve Woodward: Yeah. We’ll have Columbus up and running certainly by the end of the year. We hope to be able to continue to donate significant amounts over time. All of our customers do receive a letter letting them know that we’ve donated $25 to those organizations as a result of their recent purchase with us.
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Reviews
Shower replacement- work done by Jason and Ben, very professional, cautious and answered all of our questions, cleaned up all areas inside and out. Highly recommend Bath Experts as well as Jason and Ben! Thank you for making this process stress free!
Great experience with Nate from their install team. On time, worked hard all day. Finished product looks great. A big upgrade from the builder grade tub / shower insert we got with the house originally.
Bath Experts were professional and experienced from the initial estimate to the installation. They were on time, called before they came and kept us informed of what was being done. The final project turned out beautifully and was completed in only two days. There was no mess for us to clean up. If I had it all to do over, I would call them again. I am so pleased with our new shower! My husband has already started recommending them to family and friends. Thank you Bath Experts!
My experience with Bath Experts were absolutely great my bathroom install is gorgeous I highly recommend them shaggy and Joey did a great job highly professional and knowledgeable
The 2 young fellas that installed my new tub were quick and polite very good at it amazing job all around I would recommend them highly to anyone who ask
Jacuzzi Bath Experts did an amazing job! Our new walk-in shower looks wonderful! Celius, Jackson and their other helper were very professional and extremely knowledgeable about their work. It only took 6 hours from start to finish, including cleanup! I was very impressed! We are very satisfied with our choice. We would recommend these guys to family and friends, and actually have already.
Anthony R. did a great job, kept me informed about progress, was kind to my dog and considerate of me having only one bathroom. It looks great and any customer would be grateful for such a terrific installer.
Today I had the greatest experience with bath experts. Jason and Levi came to my house around 9:00 and installed me the most beautiful shower and replacing my tub. They were clean and efficient and you can't even tell they were here I would recommend their work to anyone. They were also very knowledgeable on the equipment they were installing. They explained all functions and also the best way to keep it clean and looking good.
We have been very happy from start to finish with the process and work done by Bath Experts. They have all been professional, friendly and efficient. We love our new shower! Thank you all.
Service was excellent and the installer was great. He did an outstanding job and explained the process thoroughly. Highly recommend him for future work.
Had a walking shower installed. The floor or the shower is nonslip which makes it really nice that we dont have to use a Mat and safer for by 88 year old mom. The seat folds up so its not in the way of getting in or out. You pick the grab bars, the shelves, you want and we also had the caddie added and so glad we did because I love it. The young men that installed the shower, Max and Jackson were awesome young men, knew what they were doing and very pleasant. We are very pleased with the shower.
Very happy with our new shower! Our installer Cam was awesome - very professional, polite and very personable! Would highly recommend this company for ease of process. They kept us updated every step of the ordering process up to the expected installation date. The shower itself is beautiful and is a welcomed addition to our home!
The installation went smoothly! David & Jason accompanied outstanding work ethics as a team. Just B4 their arrival the area was hit with a flurries rainstorm. They quickly identified an adjustment for measuring & cutting the materials by asking if they was room in the garage, there was ample room for David’s expertise and Jason’s always ready to assist. It was a WET JOB Long Day they championed the job to completion the same day August 10, 2026. It was a big job and big decision to have the childhood cast iron tub removed!!! The new & improved shower/tub/jacuzzi fixtures at our 81year young home is simply beautiful. Thank U Bath Experts Team
I just had my walk in shower installed today. I was at work, the installer called me to verify where I wanted the safety bars. I came home to a beautiful brand new walk in shower. Happy customer!
Danon came out to give me an estimate and I was absolutely delighted with the whole process. He told me so much information about jacuzzi products that I wasn’t aware of. I’m electrician by trade so I’ve been around the building industry for years. Absolutely a great product with transferable lifetime warranty for me and I think 2 years for new owners if I sell. Thanks Danon.
We had excellent service through Bath Experts. The salesman was very informative. The installers were fantastic. The walk-in shower is absolutely beautiful. We couldn’t be happier.
Scheduled a total shower replacement and was very satisfied with the materials and the expertise of the 2 replacement technicians. Arrived at scheduled time and worked efficiently to complete the task in one day. Cleaned up well after installation was complete. Would use this company again.
Although the wait time to get scheduled was alittle long (not longer than they told us), it was surely worth the wait. The finished product is gorgeous! Our installer, Brian, was professional, conscientious, courteous, respectful & personable. LOVE our new walk-in shower!
Jordan and Ryan were so professional and got the project done in an efficient manner. They kept everything clean. The shower is awesome!! I'm very happy with everything from Mark the salesperson, Madasia the project manager and Jacob and Ryan as the installers. I couldn't be happier!
You can’t deny the product is great and a tad costly but it’s the best. Totally custom. The installer was even better. Accurate, clean, knowledgeable, and well spoken easy to understand.
I chose bath experts this time since their quality of work was much better than the other group. There was a difference of about 1500 but i went with Bath experts. They showed up on time, had their name on the van and shirts.
I got a tub to walk-in shower with glass doors and the experience was wonderful!!! I was as excited from the very beginning mostly due to Taesha as she was one of the best sales professional I’ve ever had the pleasure of working with. Installation was smooth and very clean. They represented great teamwork. Highly recommend.
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